PRIVACY POLICY
Gem’s Gold, a limited liability company duly incorporated under the Companies Act, 1956 having its registered office at 491&492, Kovai Road, Kareagoundenpalayam Village, Kariyampalayam (PO), Annur, Coimbatore - 641 653 (“Company”, “We”, “Us” or “Our”) offers a variety of cooking oils products (“Products”) through its website which inter alia facilitates the sale and purchase of Products by the users of the website (“Users”, “You”, or “Your”).
The Company values your privacy and is committed to protecting your privacy and ensuring the security of your Information. This privacy policy (“Privacy Policy”) sets forth the Company’s policies and practices regarding the collection, use, and disclosure of information provided by you while accessing, browsing, or making a purchase on its website, www.gotnothingtohide.com (“Site”). The Company shall process and use your Information in accordance with the terms outlined in this Privacy Policy. By accessing or using the Site, you acknowledge and agree to be bound by the provisions of this Privacy Policy.
LEGAL BASIS
This Privacy Policy is published in accordance with Section 43A of the Information Technology Act, 2000 and Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It outlines the categories of Information collected from Users, including sensitive personal data or information, along with the purpose, methods, and modes of utilizing such Information. It also specifies the circumstances under which and the entities to whom the Company may disclose such Information.
INFORMATION WE COLLECT
Personal Information You Provide
We may collect the following personal information directly from you:
Name, email address, and postal address
Phone or mobile number
Username and password
Photo identity proof
Date of birth
Demographic information and service history
Payment instrument details such as credit card information, credit history, and security codes
Future communication preferences
Gender
Any information necessary to perform sales transactions
Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.
Automatically Collected Information
When you visit the Site, we automatically collect certain information about your device and your interaction with the Site, including:
Your IP address
Web browser details
Time zone settings
Cookies installed on your device
Information about the web pages or products you view
The websites or search terms that referred you to the Site
Information about how you interact with the Site
We collect device information using technologies such as cookies, log files, web beacons, tags, and pixels.
HOW WE USE YOUR INFORMATION
We may require any or all of the aforementioned Information from time to time to communicate information related to the Company and enhance your experience while using our website. Specifically, your Information may be used for the following purposes:
To Fulfil Orders:
Process your payment information
Arrange for shipping
Provide invoices and/or order confirmations
To Enhance User Experience:
Personalize and improve your experience on our Site
Tailor the Site according to your preferences
Generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics
To Communicate:
Send marketing and promotional emails about new products, special offers, or other information we think you may find interesting
Contact you for market research purposes
Send service-related announcements and updates
Respond to your requests, questions, feedback, claims or disputes and to customize and improve our services
To Ensure Security:
Screen orders for potential risk or fraud
Prevent unauthorized access or disclosure
To Comply with Laws:
Respond to summons, court orders, or other legal requests and serve other purposes for which the Company provides specific notice at the time of collection, and as otherwise authorised or required by applicable law. We take steps to ensure that the Information we collect is processed according to the provisions of this Privacy Policy and the requirements of applicable law.
INFORMATION SHARING
We may share your information with other third parties in the following scenarios:
Third-Party Services:
We use Shopify to power our online store. For more information, visit Shopify Privacy Policy.
We use Google Analytics to understand how our customers interact with the Site. Learn more at Google Privacy Policy.
Legal Obligations:
To comply with applicable laws and regulations
To respond to valid legal process including summons, search warrants, or other lawful requests
Protection of Rights:
To protect our rights, property, and safety or that of others
To operate and maintain the security of our website, including to prevent or stop an attack on our computer systems or networks.
COOKIES
Cookies are small text files placed on your computer to help us analyse web traffic and improve your experience. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit the functionality of the Site.
BEHAVIORAL ADVERTISING
We use your information to provide targeted advertisements or marketing communications. You can opt out of targeted advertising via the following links:
Facebook Ad Preferences
Google Ad Settings
Bing Ad Settings
For more information, visit the Digital Advertising Alliance's Opt-Out Portal.
YOUR RIGHTS
You have the option to withdraw your consent at any time by contacting us using the information provided under Clause 12. We will verify such requests before taking any action. Please note that the withdrawal of consent will not be retroactive and will be subject to the terms outlined in this Privacy Policy. If you withdraw your consent, it may affect your access to the Site or limit our ability to provide services to you that require the retention of your information.
RETENTION OF YOUR INFORMATION
We retain your Information in accordance with applicable laws and for no longer than necessary to fulfil the purpose for which it was collected, or as required by law. However, we may retain your Information if necessary to prevent fraud or future abuse, to enable the Company to exercise its legal rights, defend against legal claims, or as required by law.
SECURITY MEASURES
We implement technical and organizational measures to protect your Information. If you suspect any misuse, loss, or unauthorized access to your Information, please contact us immediately via email so we can take appropriate action.
LINKS TO OTHER SITES
Our Site may contain links to other websites or applications that may collect Information from you, and your use of these websites or applications will be governed by their respective privacy policies. The Company is not responsible for the privacy practices or the content of those privacy policies. We recommend you to review the privacy policies of any third-party sites before disclosing any Information.
CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy periodically to reflect changes in our practices or to address operational, legal, or regulatory requirements. Updates to this Privacy Policy will be posted promptly on our website and will take effect as soon as they are made accessible. By continuing to use our website or making a purchase after these changes, you are deemed to have accepted the revised terms. We recommend that you review this Privacy Policy regularly to remain informed about how we protect your Information.
CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy, Consent Notice and our data practices, please contact us at: Email: customercare@gemedible.com
Consent to Information Collection, Use, and Disclosure
By accessing or using this website (“Site”), you consent to the collection, processing, storage, and use of your personal information, including Sensitive Personal Data or information (“Information”), in accordance with the provisions of this Privacy Policy, as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Purpose of Collection and Usage
We collect and process your Information, only for lawful purposes connected with our services, as outlined in our Privacy Policy. This includes:
Providing and improving our services.
Facilitating transactions on the Site.
Ensuring compliance with applicable laws and regulations.
Voluntary Disclosure
You acknowledge and agree that any Information you provide is voluntary. However, failure to provide certain information may limit your access to specific features of the Site.
Withdrawal of Consent
You have the right to withdraw your consent at any time by contacting us at customercare@gemedible.com. Please note that withdrawal of consent may impact your ability to use certain features or services on the Site.
Third-Party Disclosure
Your information may be shared with third parties only for purposes outlined in our Privacy Policy, including compliance with legal obligations.
Security Measures
We implement technical and organizational measures to protect your Information from unauthorized access, damage, or misuse.
Acknowledgment
By continuing to use the Site, you confirm that you have read, understood, and agreed to this Consent Notice and our Privacy Policy.
For more details, please refer to our Privacy Policy.